Which frustrations or challenges did Webflux face?
‘With previous partners I always felt like a number. To report a problem or ask a question you had to create a ticket and then hope someone capable would reply quickly without having to explain everything in detail all over again,’ says Wim. The switch to Level27 didn’t happen overnight. Wim had some doubts about the availability of a small company like Level27.
Why did Webflux end up choosing Level27?
Wim felt that previous hosting parties failed to give the uptime and reliability of his setup the attention and priority it deserved – something Level27 was able to do.
‘The dedicated and personal approach of Level27 makes me sleep easy at night.’
Wim also appreciated the Slack chatbot as a direct and transparent communication tool. ‘No e-mails, no tickets, no fuss,’ says Wim.
The control panel, developed in-house, and the accompanying software was also considered a major plus. ‘To me, this absolutely guarantees greater control and reliability. No more clumsy panels or a thousand and one features that are unnecessary, slow and often unreliable.’
What does he think of the process and the results?
‘Migrating our websites went much more smoothly than I expected, despite the demanding CMS system.’ Webflux is experiencing explosive growth at the moment and Wim is convinced that he can continue to provide his clients (which includes several major multinationals) with high-quality and reliable hosting with Level27 by his side.
‘Problems are unavoidable, but Level27's proactive approach always pays off. They’re also willing to brainstorm with you and advise you on the best possible solution.’
Webflux is also committed to developing high-quality technical solutions and achieving the highest possible score on Google PageSpeed. ‘We've achieved a perfect score of 100/100 thanks to the platform developed by Level27. You'd be hard-pressed to get a score like that with another website developer.’ Proof-> https://developers.google.com/speed/pagespeed/insights/?url=https%3A%2F%2Fwww.webflux.be
What does Webflux consider to be one of the biggest advantages of working with Level27?
‘Customisation: we had a few CMS problems when migrating to Varnish for which no personalised solutions existed, yet Level27 managed to create a custom solution for us!’
Would you recommend us to others?
‘Absolutely; for the driven approach, the transparent communication, the user-friendly control panel developed in-house, and for offering regular advice and support via Slack.’